Personalize tags take 3 weeks to complete and will be shipped at a later date as stated in your order confirmation email. Because each personalized tag is designed and molded specifically to each and every customer.
The personalized custom tags are created and processed at a different facility by our design team. When you receive your invoice there is a disclaimer stating that your tags will be delivered after your initial bag orders have been delivered.
Example: If an order contained 3 sets that had 3 different personalized tags, those tags are
created separately and specifically to the customer's request. This is the reason why the tags do take some time to finish. When your tags arrive at our facility, you will get an email regarding the shipping for your tags.
Thank you for your understanding and patience